Preparing Your Flex Event for Attendee Hub

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If you're using Attendee Hub, follow these setup steps within your Flex event to take advantage of the features available for the Attendee Website and Event App. This includes video content for sessions, featured sessions and speakers, custom terms, and more.
NOTE: You'll still need to prepare your Exhibitor Management Portal and Appointments event for Attendee Hub separately.

1 Activate the relevant features. Begin by selecting your Flex event. From the left-hand navigation, click General, then Event Features.
 
NOTE: This content was created for the New Experience. If you haven't already, click Switch Now at the top of your account to follow these steps.

Click + Add to activate these solutions and features, if they aren't already enabled:
  • Attendee Hub
  • Speakers
  • Agenda
  • Exhibitors
  • Surveys

2 Enable virtual and live stream capabilities. From the left-hand navigation, under General, click Event Information. Click Edit. Scroll down to the Where section and switch "Will any part of your event be virtual or have a live stream?" to Yes.

Enable Virtual Event
 
Click Save.
 
3 Assign featured sessions and speakers. Follow these instructions to add featured sessions and speakers within your Attendee Hub.

4 Enable secure verification code. For the best attendee experience, enable two-factor authentication to ensure the unique codes attendees will use to log in are sent to their email and mobile phone. From the left-hand navigation, click General, then Event Settings. Click the Security tab at the top of the page, then Edit.

In the Post-Registration Authentication section, select Secure verification code.

Enable Secure Verification Code

Then click Save.
 
5 Create a custom engagement score, if necessary. Within Engagement Scoring, you can create a custom score to help you better understand attendees' engagement with your entire event.
 
6 Create your feedback surveys. If you've set up feedback surveys for your event, a "Have feedback?" section will appear on the Home page of the Attendee Website along with a "Take survey" shortcut button. Attendees will also be able to access their applicable surveys from the Profile tab of the Event App.

7 Add custom terms of use, if desired. Follow these instructions to display your organization's terms of use on the Attendee Website and Event App.

Now that you've prepared your Flex event for Attendee Hub, follow these instructions to prepare your Exhibitor Management Portal.
 

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