Setting Up Live Q&A for Attendee Hub

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Use Live Q&A to enable your attendees to submit questions during a session right from the Attendee Website or Event App. Those questions will be viewed by a moderator who has the final say on which ones are visible to other attendees and displayed live. A moderator can be anyone who is an event registrant, including yourself. The instructions below will show you how to enable Live Q&A for sessions and assign moderators.
 
NOTE: This content was created for the New Experience. If you haven't already, click Switch Now at the top of your account to follow the steps below.

1 Access the Session List page. Begin by selecting your Flex event. From the left-hand navigation, click Agenda, then Session List.

2 Enable and configure Q&A for sessions. Locate the session you'd like to turn on Live Q&A for and click its name. The Details tab opens by default. Click the tab to the right, Attendee Hub, then click Edit.

In the Session Q&A section, set "Q&A status" to Enabled to activate Q&A for the session.

 
Enable Session Q&A
Then establish when attendees will be able to submit questions. You can either have the session Q&A align with the session time, or set a custom time frame.

In the Live Display section, a session access code will be automatically populated. Change the code, if desired. Moderators will need this access code to live display questions.

Session Access Code
 
3 Assign session moderators. Event registrants can be designated as moderators for the session. Under Approved Moderators, click Assign moderators.
 
NOTE: Need to give an attendee access to moderate all Live Q&A sessions at your event? Assign them as a global moderator instead.
   
Assign Moderators
 
Filter the attendee list by searching for an attendee's name, and click the checkbox next to each attendee you want to add as a moderator for the session. Click OK.

Once you're done, click Save. Repeat steps 2 and 3 for each session that should have Live Q&A.

Or, assign global moderators. Click Save on the session page. Then, from the left-hand navigation, click Attendees, then Attendee List.


Locate the attendee you'd like to designate as a global moderator. Click the attendee's name, then Edit.
 
NOTE: If any of your moderators are not on the list, make sure to add them first. If you're using Attendee Hub without Registration, follow these steps instead.

Under Attendee Hub Permissions, set "Global Q&A and polling moderator" to Yes.

Global Moderator
 
Click Save. To assign more global moderators, click Close, then repeat this action for each attendee who should be granted these permissions.

4 Share instructions with moderators, if necessary. Once you've set up the feature, share these instructions for moderating Live Q&A from the Attendee Website or Event App with your moderators.

 

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