Setting Up Authorize.Net (SIM)

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Collect online payments through your Cvent event or OnArrival by setting up an Authorize.Net account. Use the server integration method (SIM) if your organization's security policy won't let Cvent store credit card information.
 
NOTE: When using a SIM integration, transactions happen directly in Authorize.Net using hosted order pages (HOP), which come with limitations. If this is an inconvenience, consider using the Advanced Integration Method (AIM) instead.​  

1 Get a merchant account. Without a merchant account, payment gateways like Authorize.Net would not be able to connect to your business checking. Contact your preferred bank directly or use one of Authorize.Net's partnered providers

However you get it, make sure your account is configured to handle processing credit cards online, and accepts at least one of the following: Visa, MasterCard, American Express, or Diner’s Club. These transactions must be in US dollars.

Allow 2 - 21 business days for set up.


2 Get an Authorize.Net account. Upon activation of your merchant account, you will receive a letter from your bank containing your VAR sheet. This document, sometimes labeled as a tear or parameters sheet, will have all the information Authorize.Net needs.

Contact them to purchase a gateway account at 888.323.4289. If you purchased your merchant account from an Authorize.Net reseller, work with them to set up your gateway account.
 
NOTE: A fully integrated electronic check payment method is available with Authorize.Net (SIM). However this is not a standard feature. You’ll need to apply for it.

3 Generate your API Login ID and Transaction Key. If you’re already using your Authorize.Net account to accept online payments through other applications, you already have an API login and transaction key. Do not regenerate them. This will cause problems with transactions currently being processed through your account.

If your account is new, go ahead and generate them.

4 Whitelist response URLs, if necessary. If you'll be using a Flex event, you'll need to whitelist two response URLs in your Authorize.Net Merchant Interface.

Begin by logging into the Authorize.Net Merchant Interface. Then, from the main toolbar, click Account. In the Transaction Format Settings section, click Response/Receipt URLs, then Add URL. Enter the following response URLs:
When you're finished, click Submit.
 
NOTE: Parameterized URLs are not permitted.

5 Share your account details with us. We’ll need all this information to get the API, the connection between Authorize.Net and Cvent, up and running. Fill out this form so we're not left in the dark. 

You will be asked for: 
  • Cvent account ID
  • API Login ID
  • Transaction Key
  • Accepted credit cards
  • Name of merchant account provider
After submitting the form, allow two to three business days for setup and testing. You’ll receive a notification email when your account is ready.

6 Run a credit card test. Once your Authorize.Net account is linked to Cvent, test it with a credit card using these instructions to ensure payments and refunds are working properly.


 

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