Creating Quantity Items in the New Experience

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A quantity item allows invitees to enter the amount of a particular product they would like to purchase. Common examples include raffle tickets, t-shirts, or tote bags. Once an invitee registers for a quantity item, it can no longer be deleted.
                                        
NOTE: These instructions are for the New Experience. If you haven't already, click Switch Now at the top of your account to follow the steps below. If you're using the Classic Experience, reference this article instead.

1 Access the Optional Items page. Begin by selecting your event. From the left-hand navigation, click Registration, then Optional Items. Click Create Optional Item.

Ensure Quantity Item is selected, then click Next.

2 Enter the item details. Name the quantity item, then give it a code. The number entered in "Maximum items per invitee" will be the largest amount a single invitee can buy. Add a description in the provided textbox.

Basic Information
 

3 Limit registration types, if necessary. In the Availability section, you can limit which registration types can select quantity items by switching "Limit which registration types can select this item" to Yes, then checking the boxes next to the correct registration types.

Quantity Item Availability

4 Set a close date and capacity, if desired. In the Status & Capacity section, ensure "Open for registration" is switched to Yes. Entering a date in the "Automatically closes on" field designates when this item will be removed from registration, preventing anyone from purchasing it. If left blank, the quantity item will close with the event. Only have a limited number of items available? Add a capacity.

5 Give it a price. In the Fees section, determine if and how you'll be charging for this item. Your options include:
  • No: A fee will not be charged.
  • Yes, a simple fee: A flat fee will be charged. Give the fee a name and enter the amount.
  • Yes, an advanced fee with discounts or refunds: A fee will be charged with the option to build in discounts and refund policies. You'll need to click Next, then, Create Fee... to continue building out the fee.
Add Quantity Item Fee

Click Finish.

6 Add the quantity item widget to registration. From the left-hand navigation, click Registration, then Registration Process. Then click Customize to the right of the page you want to add the quantity item to.


To the right of the canvas, click Build. In the Product Selection section, drag and drop Quantity Items onto the canvas. Additional settings will appear to the right.

In the Configuration Options section to the right of the canvas, customize the header and instructional text, if desired. In the Display Settings section, show the item code, description, remaining capacity, and fees by switching the toggle to blue. To hide them, switch the toggle to gray.

Add Quantity Item Widget


Once you're done, click Save to preserve your changes and continue working or Publish to make these changes available to invitees.
 
NOTE: If your invitees will be registering for guests, they'll order quantity items for everyone at once (not separately).

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