Setting Up Live Polling for Attendee Hub

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With live polling, attendees can respond to questions you create and view the results in real-time during a session. A moderator will have full control over when the questions open for responses and which ones should be displayed live. Follow these instructions to add live polls to your Attendee Website and assign moderators.
NOTE: This content was created for the New Experience. If you haven't already, click Switch Now at the top of your account to follow the steps below.

Creating Live Polls

1 Access the Attendee Website and App Builder. Begin by selecting your event. From the left-hand navigation, click Attendee Hub, then Website and App.
 
Click Manage website and app.
 
2 Create a poll. From the left-hand navigation, click Polls.

Click Create poll.

Give your poll a name. Keep in mind that a poll allows you to organize one or more questions about the same topic together. You'll be able to add more than one poll to a single session, if necessary.

Name Poll

When you're finished, click Done.

3 Add your questions. Once you've created your poll, click Add question.

Select a question type, then enter the question text and answer options. Press Enter after each answer option to add more.

Add Poll Question

Next decide how the responses will appear on the Live Display.

When you're finished, click Done to complete your poll, or Add another question to add more questions to your poll.
NOTE: You can add up to 30 polls per session. A single poll has a limit of 300 questions. If your session has 2-5 polls, each can contain up to 60 questions. For sessions with 6-30 polls, you can include up to 30 questions in each.
 
4 Set your poll settings. In the Poll settings section, click Assign Sessions.

Filter the session list by searching for a session's name. Check the box next to each session your poll should be associated to, then click Done.

Assign Poll to Session

Click Update poll, then Update to save and publish your changes.

5 Assign session moderators. From the left-hand navigation, click Polls to return to Polls main page. 

Event registrants can be designated as moderators for the session. In the Poll settings section, under Session moderator permissions, click Appoint session moderators.

Appoint Session Moderators
 
NOTE: Need to give an attendee access to moderate all Live Polling sessions at your event? Assign them as a global moderator instead.

Locate the relevant session and click its name. The Details tab opens by default. Click the Attendee Hub tab to the right, then Edit.

Under Approved Moderators, click Assign moderators.

 
Assign Moderators

Filter the attendee list by searching for an attendee's name, and check the box next to each attendee you want to add as a moderator for the session. Click OK.

Once you're done, click Save. Repeat this step for each session that will have live polls.


Or, assign global moderators. From the left-hand navigation, click Polls to return to Polls main page. 

In the Poll settings section, under Moderator permissions, click Appoint global moderators.

Appoint Global Moderators

Locate the attendee you want to designate as a global moderator. Click the attendee's name, then Edit.
 
NOTE: If any of your moderators are not on the list, make sure to add them first.
Under Attendee Hub Permissions, set "Global Q&A and polling moderator" to Yes.
 
Global Moderator

Click Save. To assign more global moderators, click Close, then repeat this action for each attendee who should be granted these permissions.

6 Train your moderators, if necessary. Once you've set up the feature, share these instructions for managing live polls on the Attendee Website with your moderators.


Updating Live Polls

1 Access the Attendee Website and App Builder. Begin by selecting your event. From the left-hand navigation, click Attendee Hub, then Website and App.
 
Click Manage website and app.

2 Select a poll. From the left-hand navigation, click Polls.

Select the poll you want to update or remove.
 
3 Edit or delete the poll. To change the poll name or delete the poll entirely, click the Kebab Icon icon in the top-right.

Edit or Delete Poll

If you've modified the poll name, make sure to click Update poll, then Update to save and publish your changes.

Or, edit or delete poll questions. In the Poll questions section, click and drag the Drag and Drop Dots icon next to a question to reorder it within the poll. Click the Three Dots icon next to a question to edit the question, or delete it from the poll entirely.

 
Edit or Delete Poll Question

When you're finished, make sure to click Update poll, then Update to save and publish your changes.
 

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