Setting Up and Managing the Attendee Hub Game

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In the game, attendees are awarded points for completing tasks throughout the event. By completing the sets of tasks you've created, attendees finish challenges and earn badges. Attendees can track their progress and ranking on the Attendee Website as they all compete for the top spot.

Main Image
NOTE: Game is currently available for the Attendee Website only.

Setting Up the Game

1 Access the Attendee Website and App Builder. Begin by selecting your Flex event. From the left-hand navigation, click Attendee Hub, then Website and App.
 
NOTE: This content was created for the New Experience. If you haven't already, click Switch Now at the top of your account to follow these steps.

Click Manage website and app.

2 Create your game. From the left-hand navigation, click Game, then Open Game Builder.

Give your game a name and enter an internal-only description. Then choose if you want to include an icon for your game on the Attendee Website.

When you're finished, click Create game.

Create Game
 

3 Create your challenges. From the Game homepage, click Create challenge.

Give your challenge a name and a description to help attendees get a better feel for the tasks it includes. Then choose a badge to represent your challenge. The options incorporate the main and action colors you selected for your Attendee Hub theme.
NOTE: The badge will appear greyed out on the Attendee Website and will only show in color once an attendee has completed at least one of the tasks required to earn it.

When you're finished, click Next.

Create Challenge
 
All of the available actions you can add to your challenge are listed by default. Use the filters at the top of the page to narrow the actions down by category. 

Check the box next to an action you want to add to your challenge.

Customize the action name, enter a description, if desired, and assign a point value between 1 and 100. Next you'll determine the minimum number of times an attendee must complete the action to earn the points, as well as the maximum number of times they can do so. If the maximum field is left blank, attendees will be able to complete the action and earn the points an unlimited number of times.

If you selected a Session, Exhibitor, or Lead Capture action, make sure to specify which sessions or exhibitors the action applies to, if applicable. Then click Done.

Add Actions

Complete these steps again to continue adding more actions to your challenge. When you're finished, click Create challenge.

Repeat this step to add more challenges to your game.

Once a challenge has been created, you can click the "Edit actions" button beside it to adjust the tasks. To change its name, description, or badge, hover over the challenge and click the pencil icon. Or, to remove the challenge from your game entirely, click the trash can icon.

4 Edit your game time frame, rules, and leaderboard visibility, if desired. By default, the game time frame is automatically set to your event dates. To adjust when the game will be available for attendees to play, click Edit time frame at the top-left of the Game homepage.

Edit Time Frame

Adjust the start and end dates and times for the game, then click Done.
NOTE: Once the game has started, challenges cannot be modified or created.

To edit the game rules, click Edit rules at the top of the Game homepage.

Edit Rules

Customize the Games Rules text, then click Done.

To determine if the leaderboard will be displayed to attendees, click Edit visibility at the top-right of the Game homepage.

Edit Leaderboard Visibility

Establish if the leaderboard should be visible or hidden on the Attendee Website, then click Save. Click Save again to confirm.

5 Monitor attendee progress. Once your game begins, check the game stats section to view the total players, actions completed, and challenges completed. You can also click View individual attendee scores to drill down into each attendee's progress.

Game Stats

To see a real-time summary of the actions attendees have taken while playing the game, scroll down to the Action Timeline section of the Game homepage.

Action Timeline


Updating the Game

1 Access the Attendee Website and App Builder. Begin by selecting your Flex event. From the left-hand navigation, click Attendee Hub, then Website and App.

 
NOTE: This content was created for the New Experience. If you haven't already, click Switch Now at the top of your account to follow the steps below.

Click Manage website and app.

2 Navigate to your game. From the left-hand navigation, click Game, then Open Game Builder.

3 Edit the game details. Click the Kebab Menu icon in the top right, then Edit.

Edit Game

Here you can adjust your game name, description, and icon. When you're finished, click Save changes.

Or, delete your game entirely. To remove the game from your Attendee Website, click the Kebab Menu icon in the top right, then Delete.

Delete Game
 
NOTE: Any points attendees have earned will be removed, and the game will no longer be accessible on your Attendee Website.

Click Delete game to confirm.
 

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