Setting Up Cvent Payment Services

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Don’t want the hassle of choosing a payment gateway and setting up a merchant account? With Cvent Payment Services (CPS), we can handle all of that for a percentage of the transactions you process. This processing fee applies to payments and refunds. You can process payments in over 130 currencies but we can only settle the funds in six.
 
1 Share your account info with us. For your protection as well as ours, this information is required to fully vet all organizations that enter into merchant processing agreements with Cvent. Gather the following, then fill out this form:
 
  • Organization details (including Tax ID) - If you are unable to provide a tax ID or an internal equivalent, please provide a signed letter stating the reason why. This letter should be signed by someone authorized to transact business on behalf of the organization.  
  • Organization's director details - This person should be someone in charge of finances.
  • Organization point of contact - This person should be primarily responsible for anything related to your Cvent account (such as an admin).
  • Yearly registration fees collected - This info is for internal purposes only. It is never shared. If new to merchant processing, a letter with expected volume of revenue can be provided. It must be on official letterhead and signed by someone authorized to transact business on behalf of the organization.  
  • Average registration fee
  • Accepted credit card types
  • Accepted currencies
  • Bank account details (exactly as listed)
 
NOTE: If you are contracted with a client that is working through us, this information should be provided by your client.

After submitting the form, allow two to three business days for setup and testing. You’ll receive a notification email when your account is ready.
 
2 Run a credit card test. Once your merchant account is ready, enable the setting to collect Card Security Codes in your event, then test using a credit card before launching. To ensure refunds and transactions are working properly, test it in Classic or Flex.
 
NOTE: To learn how to view remittance reports, follow these steps.

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