Setting Up Authorize.Net (AIM)

  • 1
  • 2
  • 3
  • 4
  • 5

Did this article resolve your issue?

Yes
No

What can we do to make this article better?

What can we do to make this article better?

Did this article resolve your issue?


Excellent! Thank you for your feedback

Did this article resolve your issue?


We are sorry to hear that!  For more assistance, open a case and a Product Consultant will contact you directly.

  • 1
  • 2
  • 3
  • 4
  • 5
Collect online payments through your Cvent event or OnArrival by setting up an Authorize.Net account. When connected through an Advanced Integration Method (AIM), you can securely store payment-related data in Cvent without the need of hosted order pages.
 
NOTE: If your organization's security policy won't let Cvent store credit card information, consider using Authorize.Net's Server Integration Method (SIM), which handles the payments instead.

1 Get a merchant account. Without a merchant account, payment gateways like Authorize.Net would not be able to connect to your business checking. Contact your preferred bank directly or use one of Authorize.Net's authorized providers

However you get it, make sure your account is configured to handle processing credit cards online, and accepts at least one of the following: Visa, MasterCard, American Express, or Diner’s Club. These transactions must be in US dollars.

Allow 2 - 21 business days for set up.


2 Get an Authorize.Net account. Upon activation of your merchant account, you will receive a letter from your bank containing your VAR sheet. This document, sometimes labeled as a tear or parameters sheet, will have all the information Authorize.Net needs.

Contact them to purchase a gateway account at 888.323.4289. If you purchased your merchant account from an Authorize.Net reseller, work with them to set up your gateway account.

3 Activate additional features, if necessary. Additional features and how to activate them are explained below.

 
Expanded Credit Capability (ECC) - If you want to issue refunds from Cvent for purchases that occurred on the same day or over 120 days ago, you’ll need to enable ECC in your Authorize.Net account. This is not a standard feature. You’ll need to apply for it.

Card Code Verification (CCV) - Want your registrants to enter their CSC/CCV during registration? Turn this option on in your Authorize.Net account. If you turn this setting on  within Cvent without activating it in Authorize.Net first, your transactions will fail.

4 Generate your API Login ID and Transaction Key. If you’re already using your Authorize.Net account to accept online payments through other applications, you already have an API login and transaction key. Do not regenerate them. This will cause problems with transactions currently being processed through your account.

If your account is new, go ahead and generate them.


5 Share your account details with us. We’ll need all this information to get the API, the connection between Authorize.Net and Cvent, up and running. Fill out this form so we're not left in the dark. 

You will be asked for: 
  • Cvent account ID
  • API Login ID
  • Transaction Key
  • Accepted credit cards
  • Name of merchant account provider
After submitting the form, allow two to three business days for setup and testing. You’ll receive a notification email when your account is ready.

6 Run a credit card test. Once your Authorize.Net account is linked to Cvent, test it with a credit card using these instructions to ensure payments and refunds are working properly.



 

Did this article resolve your issue?

Yes
No

What can we do to make this article better?

What can we do to make this article better?

Did this article resolve your issue?


Excellent! Thank you for your feedback

Did this article resolve your issue?


We are sorry to hear that!  For more assistance, open a case and a Product Consultant will contact you directly.

  • 1
  • 2
  • 3
  • 4
  • 5

Did this article resolve your issue?

Yes
No

Did this article resolve your issue?

What can we do to make this article better?

Did this article resolve your issue?

What can we do to make this article better?

Did this article resolve your issue?


Excellent! Thank you for your feedback

Did this article resolve your issue?


We are sorry to hear that!  For more assistance, open a case and a Product Consultant will contact you directly.

  • 1
  • 2
  • 3
  • 4
  • 5

Did this article resolve your issue?

Yes
No

Did this article resolve your issue?

What can we do to make this article better?

Did this article resolve your issue?

What can we do to make this article better?

Did this article resolve your issue?


Excellent! Thank you for your feedback

Did this article resolve your issue?


We are sorry to hear that!  For more assistance, open a case and a Product Consultant will contact you directly.

  • 1
  • 2
  • 3
  • 4
  • 5

Did this article resolve your issue?

Yes
No

Did this article resolve your issue?

What can we do to make this article better?

Did this article resolve your issue?

What can we do to make this article better?

Did this article resolve your issue?


Excellent! Thank you for your feedback

Did this article resolve your issue?


We are sorry to hear that!  For more assistance, open a case and a Product Consultant will contact you directly.

  • 1
  • 2
  • 3
  • 4
  • 5

Did this article resolve your issue?

Yes
No

Did this article resolve your issue?

What can we do to make this article better?

Did this article resolve your issue?

What can we do to make this article better?

Did this article resolve your issue?


Excellent! Thank you for your feedback

Did this article resolve your issue?


We are sorry to hear that!  For more assistance, open a case and a Product Consultant will contact you directly.

  • 1
  • 2
  • 3
  • 4
  • 5

Did this article resolve your issue?

Yes
No

Did this article resolve your issue?

What can we do to make this article better?

Did this article resolve your issue?

What can we do to make this article better?

Did this article resolve your issue?


Excellent! Thank you for your feedback

Did this article resolve your issue?


We are sorry to hear that!  For more assistance, open a case and a Product Consultant will contact you directly.