Where are the Regret and Cancellation surveys in my Flex event?

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Hover over Website & Registration and, under Registration, click Registration Process. The surveys' forms can set up under the Other section. To edit them, click Customize to the right of the survey's name. Use the Site Designer to create the survey while also adding your questions. To display the Regret survey, you can use the regret survey weblink to send to invitees or add the "RSVP No" data tag to your invitation email. Once an invitee clicks the link in their email, they will be sent to the Regret survey. To display the Cancellation survey, you will need to add the "Cancel Registration" button to the Confirmation page, which can be accessed by going to Website & Registration > Registration > Registration Process, and clicking Customize to the right of the Confirmation page. Once registrant clicks the button to cancel their registration, they will be taken to the Cancellation survey.

These instructions are for Flex events. If you're creating a Classic event, reference these regret and cancellation articles instead.

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