Approving or Denying Registrations in the Classic Experience

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After setting up Registration Approval in your Classic or Flex event, locating invitees awaiting your decision and accepting or rejecting them is as easy as a few clicks of the mouse.

1 Access the Invitee Information page. Begin by selecting your event. Hover over Invitee Management and, under Manage, click Invitees & Registrants.
 
NOTE: These instructions are for the Classic Experience. For the New Experience, reference this article instead.

Select Pending Approval from the Status dropdown.

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2 Approve or deny the registration. If you've enabled guest registration in your Classic or Flex event, consider clicking a name and looking at the Guests tab before making your decision. Approving an invitee approves their guests as well.
 
NOTE: If you've registered an invitee through the planner-side of your Classic event, approving their registration will override any session waitlists. If you don't want to overbook a session, add them to the session waitlist manually.

Approve an invitee by checking the box next to their name, hovering over Change Status To, and selecting Approve.
 
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Enter any internal notes for your reference, leave Yes selected to send the Registration Confirmation email, and click Confirm.

Upon approval, an invitee is registered, their credit card is charged, and their agenda is applied towards any related capacities.

To reject an invitee, check the box next to their name, hover over
Change Status To, and select Deny.
 
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Enter any internal notes for your reference, leave Yes selected to send the Approval Denied notification, and click Confirm.

Upon denial, an invitee will be directed to the Denied Approval page if they attempt to log in again. They will not be able to re-register for the event.

 

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