Recording Offline Payments

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If you'll be receiving offline compensation (be it in the form of cash, checks, or anything else), you will need to record these payments in Cvent to keep your account's accurate. For payments made online, Cvent will automatically track these payments for you.

1 Access the Submit Payment page. Begin by selecting your event. From the left-hand navigation, click Attendees, then Attendee List.
 

Search for the registrant and click the appropriate name. Hover over Actions and select Submit Payment.
 
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2 Enter the payment details. Ensure the Type is set to Offline. Enter the amount received, the method of payment, and the date.
 
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3 Distribute the payment, if necessary. Received less than the amount due? You can specify exactly where the money is going.
 
Click Yes under "Distribute this payment to certain order items" and enter specific quantities in the textboxes under the Amount to be Applied column (marked below).

 
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Once you're done, click Submit.
 

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